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Volume 18, Issue 1
  • ISSN: 1874-6098
  • E-ISSN: 1874-6128
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Abstract

Introduction

The growing elderly population in Indonesia presents challenges for the healthcare system, prompting the exploration of telemedicine as a solution. However, its effective implementation in Indonesia faces obstacles.

Methods

This research aimed to develop a comprehensive geriatric telemedicine framework in Padang City by studying multiple stakeholders. We employed qualitative methods, including in-depth interviews, across two hospitals, a Health Office, and a Community Health Center, involving 18 elderly participants.

Results

The study identified ten key dimensions for geriatric telemedicine services: technology, Human-Computer Interface (HCI), infrastructure, system workflow, clinical content, people (diverse roles), organization (ecosystem, service workflow, internal and external regulations), and financing (social security agency on health and independent). We used the Human-Organization-Technology Fit and Sociotechnical System approaches for analysis.

Conclusion

The study suggests implications for future implementation and advocates for broader participant involvement, information technology (IT) studies for system development, and longitudinal evaluations to assess the impact on elderly health outcomes.

© 2025 Bentham Science Publishers
© 2025 The Author(s). Published by Bentham Science Publishers. This is an open access article published under CC BY 4.0 https://creativecommons.org/licenses/by/4.0/legalcode
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2024-06-12
2025-03-28

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/content/journals/cas/10.2174/0118746098302999240522092726
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Assessing Telemedicine Demand and Viability in Indonesian Geriatric Clinics: A Comprehensive HOT FIT and Sociotechnical Analysis
Curr Aging Sci 18, 47 (2025); https://doi.org/10.2174/0118746098302999240522092726
/content/journals/cas/10.2174/0118746098302999240522092726
/content/journals/cas/10.2174/0118746098302999240522092726
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  • Article Type:     Research Article
Keyword(s): aging; geriatrics; grounded theory; health service; hospital; needs; Telemedicine

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