The Relationships Among the Organizational Factors of a Tertiary Healthcare Center for Type 2 Diabetic Patients in Palestine

Background: Diabetes prevalence at Palestine was 10%, with a rising fund crisis, and diabetes healthcare problems. There was a limited research concerning diabetes healthcare dimensions including organizational factors and their predictors. Objective: This study described patient characteristics and organizational factors, and assessed relationships among organizational factors of type 2 diabetes health care in Palestine. Methods: This study is a retrospective cross sectional study, recruited by convenience sampling method in 330 participants from a type 2 diabetes patients list. It was carried out at Ramallah, Palestine. The Statistical Package for Social Sciences (SPSS v 19) was used to analyze data on patient characteristics and organizational factors collected from personal interview and medical records review. Results: The results showed that 51.2% were males, and 88.5% had additional chronic diseases. Preventive healthcare and patient–healthcare professionals’ relationship were the most prominent organizational factors in statistically significant relationships among organizational factors. Conclusion: This study reflected the need for reviewing prescription mode, and educational programs that emphasize the diabetes self–care management and the health care providers’ role that would be of great benefit in health outcomes further.